Our focus is on complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase. In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us.
Our Policy for the cancellation and refund will be as follows:
Cancellation Policy
For Cancellations please contact us via contact us link. Requests received later than 3 business days prior to the end of the current service period will be treated as a cancellation of services for the next service period.
Refund Policy
We will try our best to create suitable design concepts for our clients.In case any client is not completely satisfied with our products we will Accept returns and provide a refund ,in such scenarios we will deduct one side shipping charges(as per actuals) so that we can give best and competitive pricing of our products as per market prices. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
Claim for a refund
Our customer service policies are simple, straightforward and transparent and are drafted keeping your best interest in mind. If for any reason, you wish to part with a product you bought from Accessher or are unhappy with the service or quality, you can always send it back to us. And we promise we will not quibble, argue or frame excuses. It is your right and we respect it. By doing this, we also ensure that our main motto of a memorable shopping experience remains intact; we wish to be in your good books.
Though we are always working hard to match your expectations and deliver you quality products, on time, still, in case, you have decided that you want a refund, we are ready to help you out. In case of the following scenarios you are liable to get a full refund of money
In case of the following scenarios you are liable to get a full refund of money:
- We have shipped a wrong product that is not matching with your order.
- There is a manufacturing defect in the product ordered by you.
- The merchandise got damaged during transit, and we are not able to provide you with a replacement.
- Select your course
- You have 7 days from the date you receive the parcel) to make up your mind and intimate us that you wish to claim for a refund or you need to exchange the product.
- You can do so by dropping in an Email to returns@accessher.com stating your transaction/product ID.
- You have to send us the parcel within seven days of its receipt through courier.
- All courier charges borne by you shall be either credited as redeemable credit points against your account or we will issue a promotion code with date of expiry.
Some Do’s and Don’ts
- Items must be unused, unworn, unwashed and undamaged and must be in their original purchase condition.
- You need to send us the following:
- Original Product Packaging
- Manufacturer's Containers
- Documentation
- Warranty Cards
- Manuals
- All accessories and with tags attached (if applicable).
- All packaging, including the original manufacturer's containers, must be unmarked and not defaced in any manner.
For Customer Support Related write to:
support@accessher.com
For query related to Sales & Promotions write to:
info@accessher.com
All Returns And Refunds are at sole discretion of Accessher.com
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